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We take great pride in making sure our customers are safe throughout the whole duration of their trip, from start to finish. We follow the WHO hygienic guidelines and ensure that all our vehicles are properly disinfected with every ride. The use of masks is absolutely obligatory for all of our staff members. We have an on-arrival health screening and require a COVID-19 PCR test from all customers before travelling. There is limited contact or physical touching on all our tours as we always practice social distancing.
Although we don’t require health insurance to travel with us, in some cases health insurance may be obligatory as per the rules of the destination country’s government. Your travel consultant will inform you should this be the case for you.
At the beginning of your tour, you will be screened for your health and asked to report any COVID-19 symptoms. Anyone displaying any symptoms or has any health concerns will be assisted to seek medical advice. All travellers are expected to continuously monitor their health throughout their travels and report any related symptoms to our local team immediately.
If you fall ill and cannot make it on your tour, please refer to your travel consultant to let you know the alternative such as postponing or cancelling. Please check our cancellation policy here as well for more information: https://www.travelverse.com/terms