Travel Verse´s mission is to deliver the best-personalized travel experiences to our clients. We take into consideration everything from interests to budget, always keeping in mind the best standards and quality for your trip.

We work efficiently to build lasting relationships as we understand that trust is one of the most valuable rewards we can get from our customers, and hopefully, they are satisfied enough with our services to choose us again. Such a relationship starts from the moment one of our tour representatives answers your queries to the moment you take your flight back home after a satisfying experience. For this reason, you can ensure that your privacy and the confidentiality of your personal information are safe with us.  

We might receive, store, and share your information. We may collect your information through different ways, such as: by filling in forms our online forms; when contacting one of our travel agents (via email, phone, webchat, or letter) by completing a survey, or subscribing to our Loyalty Program.

Please find our best practices below.

 

Sharing your data:

  • Third Parties

In compliance with data protection laws, your information may be passed on to third parties on behalf of Travel Verse, in this case, to brand partners and service suppliers (tour operators, hotels, transfer drivers, etc), travel providers (airlines), payment processors, and in some cases Government Authorities (visa requirements and border crossings). Except in the cases mentioned above, your information is not shared with any other third party and we do not allow any other third party to advertise on our website.

  • Internal

 Your information might be shared internally between our staff and internal contractors aiming your interests in our services.

 

Cookies:

Our website utilizes Cookies. Cookies are an existing component of the browser software that allows the website to serve users more efficiently if they revisit it by recognizing the computer that has been used. We utilize these cookies to monitor traffic, however, it is important to clarify that cookies do not identify you as a person, rather your computer. Nowadays most browsers accept cookies automatically but users can change the configuration and choose if they want or not accept cookies. Some websites also inform their users as soon they land on a page and ask them to accept Cookies to continue.

 

Under which circumstances, my info can be shared?

Our company reserves the full right to share your data in case of:

• Needing to exercise our rights in case of legal action when required by law or in defense against a legal claim

• Investigating suspected or illegal activities that are unsafe to our company, customers, website, and others within the terms of our agreements.  

Exceptionally in the cases mentioned above, you will be notified and have the chance to decline or accept that other parties have access to your personal information.  

 

How do you protect my Information?

At Travel Verse we understand that online security is a major topic. Even though hackers are everywhere we do everything we can to ensure the highest security standards and your safety, which includes using the best electronic and administrative tools available to date. We have implemented McAfee Security System and their Security Software, which ensures the encryption of your data, additional firewall system, and other intrusion detection methods.  

Finally, only permitted staff will have access to your information, and management of your account will be done only when necessary.  

 

Is the protection extended to external links?  

Our Privacy Policy is applied only to internal links. Please check what other websites' policies are in order to understand how they collect and use your information.